Data privacy

Data privacy

Data protection provisions

The present provisions on data protection provide you with information concerning what data we collect during your visit to our website and how we use your data.

These data protection provisions apply in regard to the website of HETA ASSET RESOLUTION AG i.A. (“HETA”). Individual pages may contain links to websites of other suppliers both within and outside of the HETA Group; these data protection provisions do not cover such websites and HETA cannot accept any liability for their content.

HETA processes your data exclusively on the basis of the statutory provisions (EU General Data Protection Regulation (GDPR) and Austrian data protection law (DSG)). Further information on data processing within HETA in general can be found here.

If you have any queries concerning the protection and security of your data, or if you wish to assert your rights and claims in connection with data protection (for example if you wish to object to the use of your data or you wish to correct your data), please contact data protection officer of HETA:

Email: [email protected]

1) Data collection

Generally, the HETA website can be used without the need for any input of personal data.

However, general information is collected every time a website is accessed by a data subject or an automated system. This general information is stored in the server’s log files. The following information may be collected:

  1. the browser types and versions used,
  2. the operating system used by the accessing system,
  3. the website from which an accessing system reaches our website (the “referrer”),
  4. the sub-websites which are directed to our website via an accessing system,
  5. the date and time of access to our website,
  6. an Internet Protocol address (IP address),
  7. the Internet Service Provider of the accessing system,


  1. other similar data and information used as protection against threats in the event of attacks on our IT systems or for repairing faults.

When using this general information, HETA does not draw any conclusions concerning the data subject. Rather, this information is needed in order to:

  1. deliver the content of our website correctly,
  2. optimise the content of our website,
  3. ensure the permanent functioning capability of our IT systems and the technical aspects of our website, and
  4. provide criminal investigation authorities with the information necessary for prosecution in the event of a cyberattack.

This anonymously collected information is therefore evaluated for statistical purposes on the one hand, and also for the purpose of increasing data protection and data security within HETA.

However, if a data subject wishes to use services of HETA via our website, it may be necessary for his or her personal data to be processed. If this is the case, and if there is no legal basis for the processing of the data, HETA obtains the consent of the data subject.

2) Cookies

The HETA website uses temporary cookies, which are deleted after a user has left the website and closed his or her browser. Third parties are not given access to those cookies. These cookies are necessary to make the website usable and to ensure its functionality.

3) Contact

The HETA website offers the following options for making contact by email:





Persons who access information on the HETA website state that they agree to the following conditions:

Exclusion of liability:

HETA continually checks and updates the information on its website. The information provided on the website is taken from sources which HETA regards as reliable and complete. These sources have been carefully researched and collated to the best of our knowledge and belief. In spite of this, data can change at any time and HETA accepts no liability for the information provided being up to date, correct and complete, or for the permanent availability of the information. In particular, HETA is under no obligation to remove information from its website which has become out of date, or to mark information as such. The same applies also in respect of other websites to which users are directed via a hyperlink.

No liability is accepted by HETA, its affiliated companies, its employees, liquidators and other representatives for the content of the information referred to being up to date, correct and complete, or for the permanent availability of the information. In addition, neither HETA, nor its affiliated companies, nor its employees, liquidators and other representatives accept any liability for losses or damages of any kind (including consequential or indirect damage or lost profit) that may arise as a result of or in connection with access to the website, or the retrieval, use or requesting of the content of the website, or with the links with websites or URLs of other operators which have been installed on the HETA website.

HETA is not liable for technical faults such as server breakdowns, faults or failures of telecommunications connections and similar events leading to the (temporary) non-availability of the website. In addition, HETA accepts no liability for damage arising as a result of any delay or misdirection. HETA is also not liable for faults arising as a result of improper handling of the program by the user or program modifications carried out by the user or third parties.

Non-provision of advice, non-binding nature of information

The information provided on the HETA website is not to be regarded as investment advice or an investment recommendation, neither is it an offer or invitation to purchase or acquire the assets presented. HETA expressly points out that no contracts can be concluded via this website.

All information provided is to be regarded as non-binding, and serves exclusively as additional information, based on the level of knowledge of the persons entrusted with the drafting of the information at the time of publication. Representations, analyses and conclusions are of a general nature and are therefore not a substitute for advice tailored to the respective investor and the investment product in question; neither do they constitute comprehensive clarification of the respective risks. Price developments and calculations which are shown on the HETA website are based on assumptions made on the date of the development of the data in question. References to previous performance are no guarantee of positive performance in the future. No liability is accepted in the event that forecasts are not achieved. Each user of this website must obtain the necessary information independently, and all content accessed by the user via the website is used at the user’s own risk.

Local legal restrictions

The website is not intended for persons who are subject to a place of jurisdiction which prohibits the publication of or access to the website (on the basis of the person’s nationality or residence, or for other reasons). Any claims based on the non-observance of statutory provisions in third countries are excluded.

Amendments, general provisions

If any of these conditions is or becomes invalid, the validity of the remaining conditions is not affected. The invalid condition is replaced by a substitute regulation which approximates as closely as possible to the purpose desired by the invalid condition.

HETA accepts no liability of any kind for the accuracy of translations.

The content of this website is subject exclusively to Austrian law.

For users who are not consumers as defined in the Austrian Consumer Protection Act [Konsumentenschutzgesetz] or the relevant EU Directives, the non-exclusive place of jurisdiction is Klagenfurt.

HETA reserves the right to make changes and additions to the website and to the information provided, at any time and without prior notice.


The content of this website is protected under copyright and is the property of HETA and/or its affiliated companies. The copyright of third parties is reserved. The elements of the website are freely usable for browsing purposes only; if elements are reproduced in any form (electronically or in writing), explicit reference must be made to HETA.

HETA reserves all rights in regard to elements of the website, and will exercise all options in their full extent for the enforcement of these rights.

The printing, downloading and storage of individual pages or part areas of this website is permitted within the framework of the provisions of the Austrian Copyright Act [Urheberrechtsgesetz], provided copyright notices or other legally protected designations are not removed and no other modifications are made.

No part of the work may be reproduced, linked, modified or transmitted in any way by transmission (electronic or by other means), or used in any other way for public or commercial purposes without the prior express written consent of HETA. The use of the website does not confer any rights to intellectual property or licences upon the user.